This website is owned and operated by the YMCA of Northern BC. Your privacy is important to us and we will take all means possible to ensure that all personal information is kept private.
If your concern or complaint is not resolved to your satisfaction, you can contact our Privacy Officer at 250-562-9309 x. 213. You will be asked to provide the following information in writing:
- Your name, address or fax number where we can reach you;
- Nature of your complaint, relevant details and what you would like the YMCA of Northern BC to do; and
- The name of any YMCA staff or volunteers with whom you have already discussed the issue.
The YMCA of Northern BCwill investigate to try and resolve your concern.
The YMCA of Northern BC is committed to protecting the personal information of individuals who visit this website by following responsible information handling practices in keeping with privacy laws. You can access this website's home page and browse our website without disclosing your personal information.
The only personal information captured through our website is the information you volunteer, such as your email address or mailing address that will enable us to send you requested information. In the case of donations, personal information is collected to facilitate the recording of your gift. Our on-line donation processing is secure. The security certificate may be viewed by clicking on the security log on the bottom of each secure page. If you have made a donation, you may also hear from us about other YMCA programs and services that may interest and benefit you. If you do not wish to hear about other YMCA programs, services or opportunities, please contact the YMCA of Northern BC at 250-562-9309 x. 213.
The YMCA of Northern BC does not sell personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except with agents or contractors of the YMCA of Northern BC who perform services for us and when required by a government body or agency, or as permitted by law.
Confidentiality / Security
The YMCA of Northern BC maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.
You have the right to access your personal information in our files and to update or remove that information as necessary, subject to any legal restrictions. If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact YMCA of Northern BC staff by calling 250-562-9309 x. 213 or via email using our contact form.
As with most websites, certain non-personal information is recorded by the standard operation of our servers ("Cookie Technology"). Such information is used to provide an enhanced online experience, and may include:
- The name of the ISP from which you access the Internet;
- The date and time you accessed the website; and
- The Internet address of the website from which you enter our website and where you go after you leave our website.
This information is used to measure and monitor the use of our website and to improve its content. The "Cookie Technology" does not personally identify you or extract any information from your computer. Data which would personally identify you is known only when voluntarily submitted.
On-line Legal Policy
This website was created to be informative. Accordingly, we will permit you to download or photocopy material displayed on this website for your non-commercial personal use. Any content or graphics extracted from the website must prominently display copyright and other proprietary notices.
Terms and Conditions
This website is owned by the YMCA of Northern BC. Any images, graphics, multimedia or content is copyrighted by the YMCA of Northern BC and may only be used in the manner provided for in these Terms and Conditions. In addition, the website contains names, logos, trademarks, service marks and other intellectual property, which are the property of the YMCA of Northern BC and may not be used for any purpose without the express written consent of the YMCA of Northern BC.
Use of Contact Information
The YMCA of Northern BC presents contact information including various email addresses. We have taken precautions to protect our contact information as much as possible, while still providing it to those who wish to make legitimate contact. The presentation of our contact information is by no means authorizing solicitation and spamming.
By law, these terms and conditions may change at any time. You will be required to comply with such revisions and therefore should periodically visit this section to review the current terms and conditions to which you are bound. However, we think it is much more exciting to periodically visit our changing corporate site. The information available at www.nbcy.org will keep you informed about our organization and our services.